1. Who controls your information
Shoqata e Rehabilitimit Fizik për Personat me Aftësi të Kufizuar (SHRFPAK), registered in Albania under TIN L42312451R, is the data controller for personal information submitted through this website or sent to info@shrfpak.shop. Our registered address is Tirana, Albania.
2. Information we may receive
We may receive information you choose to provide, including your name, email address, telephone number, organization, the subject of your enquiry, and message content. Please avoid sending detailed medical records or highly sensitive information through the general contact channel unless SHRFPAK has specifically requested it through an appropriate process.
3. Why information is used
Information may be used to answer enquiries, understand requests for support, coordinate appropriate follow-up, manage institutional relationships, maintain essential correspondence, protect the website, and meet legal or accountability obligations. We use information only for relevant and legitimate nonprofit purposes.
4. Legal basis and consent
Depending on the context, processing may be based on your consent, steps requested before a service or cooperation arrangement, SHRFPAK’s legitimate interest in responding and administering its activities, protection of vital interests, or compliance with a legal obligation. You may withdraw consent where consent is the applicable basis.
5. Cookies and technical data
This website may use essential technical storage required for reliable delivery, security, and basic functionality. If non-essential analytics or third-party cookies are introduced, visitors should receive appropriate notice and choice before those technologies are activated. Standard server records may temporarily record technical information such as time, requested page, browser type, and network address for security and operation.
6. Sharing and service providers
SHRFPAK does not sell personal information. Information may be shared only when necessary with authorized personnel, carefully selected service providers supporting website or communication operations, professional advisers, competent authorities where legally required, or another party with your instruction or consent. Recipients should receive only the information necessary for their role.
7. Retention and security
We retain information only for as long as needed for the stated purpose, responsible recordkeeping, safeguarding, dispute handling, and applicable legal duties. Reasonable organizational and technical safeguards are used to reduce the risk of unauthorized access, loss, alteration, or disclosure; however, no internet transmission can be guaranteed completely secure.
8. Your data protection rights
Subject to applicable law, you may ask whether we hold information about you and request access, correction, deletion, restriction, objection, or a portable copy where relevant. You may also withdraw consent. Some requests may be limited where retention is required by law or necessary to protect rights. We may need to verify identity before acting.
9. Children and sensitive information
Our general website is not designed to collect personal information directly from children without appropriate adult involvement. Rehabilitation enquiries may concern health or disability information, which deserves heightened care. Contact us first so we can guide you toward an appropriate and proportionate communication method.
10. External links and policy changes
Links to other websites are governed by those sites’ own practices. We may update this policy when services, legal requirements, or website functions change. The current version will remain available on this page with its effective date.
11. Contact the data controller
For privacy questions or requests, email info@shrfpak.shop, telephone +351202221510, or write to Shoqata e Rehabilitimit Fizik për Personat me Aftësi të Kufizuar, Tirana, Albania. Please use “Data Protection Request” in the subject line so your message can be directed appropriately.